Car

May 31 2017

Analyzes Dealer Reviews to Uncover Common Shopper Pain Points, National Trends #car #sales

#car.com reviews # Consumers Share Reviews During Office Hours More than half (52%) of all dealer reviews on Cars.com are left between 10 am and 4 pm ET, with Tuesday, Wednesday and Thursday being the days shoppers most frequently write reviews. Only 7% of all reviews are left on Sunday, and virtually no reviews are left between 3am and 5am ET. “Since consumers are most likely to leave a review during mid-day, it makes sense for manufacturers and dealerships to capitalize on that behavior,” shared Tiffen. “If you’re asking customers to submit a review, time your communication for when they’re most …

Apr 21 2017

Analyzes Dealer Reviews to Uncover Common Shopper Pain Points, National Trends #sell #used #car

#car.com reviews # Consumers Share Reviews During Office Hours More than half (52%) of all dealer reviews on Cars.com are left between 10 am and 4 pm ET, with Tuesday, Wednesday and Thursday being the days shoppers most frequently write reviews. Only 7% of all reviews are left on Sunday, and virtually no reviews are left between 3am and 5am ET. “Since consumers are most likely to leave a review during mid-day, it makes sense for manufacturers and dealerships to capitalize on that behavior,” shared Tiffen. “If you’re asking customers to submit a review, time your communication for when they’re most …