#hertz car rentals
Hertz’s strong point is how customizable it is. It makes it easy to rent a car with special features or add-ons. For example, those with disabilities can easily book a car that meets their needs. Other sites require that disabled customers call a customer service number ahead of time so that an appropriate vehicle can be found or adjusted to suit them. When you order a car through this service, you can specify whether you need left- or right-hand controls and whether you need a wheelchair-accessible bus for concierge services during the rental process. Each lot has cars with hand controls you can rent at no extra charge and without prior notice. Hertz only requests that you check a box for the hand-control vehicle when you fill out the online form.
Another feature that is unique to this service is the ability to rent various sizes of child safety seats. Most services only offer toddler seat rentals. The company offers rentals for infants under 20 pounds, toddlers who are 20 to 40 pounds and children who are 40 to 80 pounds. These simple options can make a traveling parent’s life much easier, since the alternative is to lug your child’s car seat along.
On top of these great features, this service also has online check-in so that you don’t have to fight the lines at a rental desk. Unfortunately, there is no carpool option for people who want to rent a car or van to share with co-workers for an extended period, as there is with other rental services.
If you want to buy a car instead of rent one, you can shop on the Hertz website with the site’s Rent2Buy section. You can pick the year, model and how far away you are willing to drive to purchase a vehicle. Once you have done so, the site shows you what is available. The car’s information includes a picture, mileage, engine type, body style and where the car is located, along with dealer contact information.
Types of Rentals
Hertz has various sizes of cars and vans, as well as luxury, hybrid and convertible models. There are cars that carry five passengers and get nearly 50 miles to the gallon.
This service has added a limited selection of pickups to its fleet, including a five-passenger king cab pickup with a relatively small bed that can be used for moving. Hertz doesn’t have commercial trucks designed specifically for moving. However, there is a plethora of vans and SUVs to choose from.
Ease of Use
Hertz has a well-organized site. When you first open the website, it calls to mind the all-but-obsolete phone books that used be placed on our doorsteps, which may be one reason it feels dated. But once you get past that, it is quite a functional and user-friendly website.
The reservation tool and navigation bar are prominently displayed on the homepage, and there is little clutter or gimmicks. This site has a search tool that you can use to find items quickly and easily.
The location finder has more features than average. You can search for rental locations by city, zip code or airport, or you can browse a list of all the locations.
Help & Support
The service does not offer online insurance, roadside assistance packages or airport shuttle information, but it does offer great customer service when you have a question. If you need help, you can email customer support or talk with a representative in real time through the chat service or customer care line.